Instead of turning off the channels (NFL Network and NFL Red Zone) that customers had for years, the company should have offered a phased-out date for coverage. Spectrum should have done a better job reaching out to its customers and explaining this strange situation. No one seems to understand what is why is my nfl network channel as well as my on demand channels “currently unavailable”? It’s been days of this now…. Some of these customers are paying over $270 a month… "Spectrum informs some customers they'll no longer get NFL Network as it was "authorized incorrectly"" Īs if the timing is not bad enough, it seems like Spectrum’s communication is even worse. Proud Democrat USAF Senior NCO Retired August 26, 2021 This was a shameful marketing ploy to give me the and the getting me hooked then snatching it away. I do not think for one moment that this was authorized incorrectly.
#SPECTRUM TV PACKAGE UPGRADE#
That would be an upgrade to the Sports Pack package.Ĭustomers who feel that their monthly bill is high enough are not happy about this is an underhanded company. Of course, the helpful folks at Spectrum do provide an alternative which is costly. Ironically, the NFL Network is showing a lot of preseason games following the cancelled 2020 preseason so customers are more interested in the channel’s programming right now.Īs expected, customers are angry and planning to shop for a new provider.Īfter nine years Spectrum has concluded that I shouldn’t have been receiving NFL Network this whole time? /lGAfvf23BW They described it as an error that has gone on for years and was only recently discovered weeks before the 2021 NFL season is set to kick off.
Instead, Spectrum revealed that the customers should have never had NFL Network in the first place. It is not a contractual issue between Spectrum and the NFL Network that is causing this situation. Spectrum, reportedly the second largest cable internet provider in the United States with over 100 million customers in 41 states, has informed some customers that they will no longer receive NFL Network with their programming.
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